Assignment of Services and Account Ownership

Policy Effective Date: November 1, 2023

Overview

This document describes the process if there is a change in ownership of your account, and you wish to assign your Services to a third party. Please read this policy carefully as it contains specific terms applicable to your Agreement.

How to request an assignment when there is a change in ownership

In the event your company is acquired by a third party, You, as an Oracle account owner, may request to assign your account to such third party, by accessing the Billing settings form on the top right corner of the restaurant/partner dashboard.

Press Change to display the drop-down and select Change Ownership/Assignment.

Fill in the form then press Save:

After saving all of the required information completely and accurately, you will see a message on the screen telling you that the request has been sent to our team.

How the assignment request is processed

Upon receiving your assignment request, our team will contact the proposed Assignee to give them the opportunity to accept the assignment and provide the necessary details:

  • 1. Authorized Company Contact Name
  • 2. Company Legal Name
  • 3. Company Address
  • 4. Company Telephone Number

Once the information is received and reviewed by our team, they will proceed with the assignment so long as all of the necessary information has been provided and the terms and conditions set forth in the Agreement are met. This may take up to 5 business days.

When the assignment review process is complete, Oracle will send an email notification.

When the assignment is complete

When accessing the account, the Assignee will be required to complete the following:

  • 1. Agree to the terms and conditions in the Agreement
  • 2. Change the account password

The Assignee will take over responsibility for the account, including all Services and unpaid invoices (if any). The renewal date will remain the same, regardless of when the assignment takes effect.